IICT FAQ’s

  • Who is BMS Group

    BMS Group is now the exclusive broker for the IICT’s new insurance program.

    BMS is a Lloyd’s broker and has 15 global teams, including in Melbourne and Ottawa, dedicated to providing coverage, and value-added services to associations and its members.

    The Australian and Canadian teams provide coverage to more than 400,000 Allied Health and regulated professionals through 70+ associations globally.

    This experience gives BMS a unique insight and ability to create and deliver significantly enhanced and continuously evolving member centric insurance programs. This includes ensuring broad, market-leading coverage, evidence-based risk management and exceptional member service.

    To find out more visit www.bmsgroup.com/global-affinity

    If you have any questions about the insurance program or IICT Indemnity Policy, contact BMS at 1800 290 981 (Aus) / 0800 999 267 (NZ) or email iict@bmsgroup.com.

  • Why has the International Institute for Complementary Therapists chosen BMS Group as their Insurance Partner?

    Ensuring IICT members have access to the most comprehensive coverage, additional, evidence-based risk management material and exceptional service for insurance queries and claims is paramount. BMS is a specialist broker dedicated to servicing associations and its members and will continue to enhance the International Institute for Complementary Therapists Insurance Program.

  • I already have a policy can I apply outside of my membership renewal?

    Yes you can opt back in to the insurance program via the membership area on the IICT website. Click here

  • What do I do if I have an open claim with my previous insurer?

    If you have a current claim with your previous insurance company, you will need to continue dealing directly with them. Any new claims or notifications under the new insurance program can be directed to BMS Group on 1800 290 981 (Aus) / 0800 999 267 (NZ).

  • What is Medical Malpractice Professional Indemnity Insurance?

    Professional Indemnity Insurance protects you against allegations or claims of financial loss due to injury or damages that have resulted from a negligent act, error, omission, malpractice or breach of duty that has arisen out of your professional capacity as a Complementary Therapist.

    The IICT PI policy will also respond to protect your reputation should a claim occur.

  • What is Public Liability Insurance?

    Public Liability Insurance provides cover for bodily injury or property damage to a third party that occurs while conducting your professional activities.

    This is primarily a legal defence costs cover but also covers settlement costs in the event that you are found to be liable / negligent in causing the injury or property damage.

  • What is Products Liability?

    Products Liability Insurance covers you for actual or alleged bodily injury or property damage to a third party arising through use of a product sold, supplied, or manufactured by you.

    As with Public Liability, this cover will also respond to legal defence costs even if you are found to be not liable for the injury / damage.

  • What are the major benefits of the International Institute for Complementary Therapists Member Insurance Policy?
    • 20,000,000 Limit of indemnity per claim for Medical Malpractice Professional Indemnity and Public Liability, and an annual limit of $60,000,000.
    • Access to free legal counsel with a leading Allied Health law firm for each enquiry, in the event a complaint is made against you.
    • Cover is provided worldwide (excluding only the USA).
    • Unlimited retroactive cover for past activities.
    • Unlimited run-off cover when you have a leave of absence or retire.
    • Cover when working as a subcontractor or agent.
    • Cover whilst temporarily travelling overseas.
  • Can I opt out if I don’t want the insurance in my membership?

    You can opt out of the IICT program during the application or renewal process. While it’s not compulsory to take up the IICT’s Medical Malpractice Professional Indemnity and Public Liability Policy, all IICT members must have adequate PI Insurance to be a member of IICT.

  • Who do I call if I have any insurance-related questions or to discuss my insurance policy?

    You can contact BMS and the team of Senior Brokers on 1800 290 981 (Aus) / 0800 999 267 (NZ) or by email at iict@bmsgroup.com.

  • Am I covered if I provide services to family members?

    No. There is no cover for when you are providing your services to family members.

  • What happens if I have a leave of absence during the year?

    The IICT PI Policy has run-off cover, so you remain covered in the event you have a leave of absence (such as maternity leave or due to an illness). To activate this, you must apply for run-off cover by contacting BMS on 1800 290 981 (Aus) / 0800 999 267 (NZ) or via email at iict@bmsgroup.com

  • Does this policy cover me when I retire?

    Yes. The IICT Insurance Policy provides run-off cover, which means you are covered when you retire. To activate this, you must apply for run-off cover by contacting BMS on 1800 290 981 (Aus) / 0800 999 267 (NZ) or via email at iict@bmsgroup.com.

  • Will this policy cover my past activities?

    Yes. The IICT PI Insurance Policy provides unlimited retroactive cover provided that there are no known and unreported circumstances that may lead to a claim.

  • Should I consider this cover if I work in the Public Health Sector?

    Yes. As a Public Health Sector worker, without your own insurance policy you are relying on your employer’s Insurance, which may be geared more towards protecting your employer. Further, Public Hospitals or Health Centres typically carry policy excesses upwards of $250,000; which means that, in the event of a claim against you, they may decline to cover you.

    Your employer’s policy may not cover you for:

    • Your services with previous employers.
    • Your private practice work.
    • Your past services rendered.
    • Your services provided as a contractor, sub-contractor or consultant.
    • If you are sued by your employer.
    • Legal support for regulatory inquiries, disciplinary hearings and coronial enquiries.

    IICT members who participate in the Insurance Program also have peace of mind that they have an individual $20,000,000 limit covering their interests as well as access to 30 minutes of free legal assistance with a senior lawyer for each potentially claimable issue that arises.

    Having your own individual policy ensures you are covered if you want to work while transitioning from one employer to the next.

  • What Legal Support is available to me as a member insured through the International Institute for Complementary Therapists?

    All IICT members participating in the insurance program have access to free legal council with a leading Allied Health law firm offering Summary pro bono legal advice. To ensure all eligible members are provided with superior legal defence in the event of a claim or complaint.

    IICT members can take advantage of this complimentary service for practice related questions involving issues such as:

    • Privacy and confidentiality;
    • Conflicts of interest;
    • How to respond to requests for information from third parties;
    • Inquires from your regulatory body;
    • How to respond to a subpoena;
    • Professional misconduct;
    • Ethical obligations; and
    • Professional obligations
  • What do I do if I have a claim or complaint made against me?

    Members should

    • Immediately report any potential claim to BMS Group
    • Formally document the incident, including details of those involved
    • Submit any formal statement to BMS Group
    • Report any regulatory investigations or notice of complaint immediately
    • Gather any noted and supporting documentation

      Members should not

    • Speak with any third parties about the claim
    • Assume any legal fees before reporting a claim
    • Offer compensation to independently settle a claim
    • Amend or change ant previous medical records once a statement of claim has been received

    If you are aware of a potential claim should contact BMS Group directly at 1800 290 981 (Aus) / 0800 999 267 (NZ) or iict@bmsgroup.com.

  • What other insurance products can I purchase?

    Clinic Package
    Clinic Package Insurance is designed for Allied Health & Medical businesses with assets not exceeding $5 million. It covers various general elements of business risk relating to property and interruption to operations; it is comprised of 2 main sections of cover being Material Damage and Business Interruption.

    Cyber Security & Privacy Liability
    Cyber Liability coverage responds to various losses resulting from but not limited to, stolen credentials, malware, phishing and social engineering and insider threats. Coverage is provided for loss suffered by your business, claims made by third parties affected and for your business interruption in the event of a breach.

    Personal Accident
    Personal Accident insurance is designed for companies (group cover) or individuals to provide coverage in the event of death or permanent/temporary disability due to injury or sickness.

    There are a range of benefits that the coverage extends to provide, including but not limited to rehabilitation, corrective surgery, medical expenses and child support. Benefits are paid by either lump sum or weekly throughout the benefit period for prolonged sickness or injury.

    This coverage is particularly important where:

    • You are a sole trader or business owner and not covered by a workers compensation policy,
    • You are a contractor, sub-contractor or locum and not covered by a workers compensation policy,
    • You work in a high-risk industry or are off site often, or
    • You do not have the financial means to support yourself in the event of a serious injury or prolonged illness.

    Journey Cover
    Journey Insurance provides cover in the event that you are injured on your commute to and from work. This is a typical exclusion to many workers compensation policies, which would leave majority of employees uninsured and left to mange expenses should they be unable to work for an extended period of time.

    Corporate Travel Insurance
    Corporate Travel Insurance is an annual policy covering all staff and directors of a company for business travel. Cover will also respond to leisure trips taken by directors and business owners as well as associated leisure travel for employees of the business.

    Cover also extends to any employees spouse and dependent children.

  • How do I add my business name onto the Policy and what coverage will be provided?

    You can apply to have your IICT Insurance Policy extended to include your business entity. Contact BMS on 1800 290 981 (Aus) / 0800 999 267 (NZ) or email iict@bmsgroup.com to find out more about business entity insurance and apply for cover.

    This will act as an extension to your IICT policy to protect your business in the event the entity is named in an action.

  • How do I purchase additional insurance products?

    Download an application form from the relevant product page on this site; once completed, send through to BMS to obtain a quote. If you can not locate an application or would like to discuss in more detail, please contact BMS at iict@bmsgroup.com or on 1800 290 981 (Aus) / 0800 999 267 (NZ).